Mikal E. Belicove

Tag: Business Travel

  • What a Trip to LAX Taught Me About Customer Service

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    mikal
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    There’s nothing like business travel to get you thinking about how to improve customer service. Here are my takeaways from a recent flight home to Orange County, Calif., from the East Coast. Whether you own a landscaping business or sandwich shop, maybe you can help turn my lemons into lemonade. Communicate issues early and often.…