Tag: Reputation Management
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How to Handle Negative Online Reviews of Your Business
As an entrepreneur or merchant, you should become a vigilant watchdog about what’s being written or said about your brand or product online. Reviews show up in a number of places, including sites like Yelp, Angie’s List, and TripAdvisor, as well as in comments or full-on posts on blogs and social media utilities. These reviews offer word-of-mouth advertising,…
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Do’s and Don’ts of Featuring Your Business in Wikipedia
It’s hard to believe that Wikipedia celebrated its 10th birthday last week. The popular online reference site was launched back on Jan. 15, 2001, by Jimmy Wales and Larry Sanger. With 17 million articles in more than 250 different languages, Wikipedia is consistently ranked as one of the most popular sites on the net. And…
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What To Do if Google Says ‘Your Website May Be Compromised’
If you’re a webmaster, five words you never want to find on the search results for your website on Google are, “This site may be compromised.” The fact that hackers and crackers are making a picnic lunch out of your website pretty much means your immediate future has already been planned for you. Anything else…
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ReSearch.ly Provides Real-Time Feedback on Your Products and Brand
Every company wants to be the fly on the wall when consumers are talking about the pros and cons of their product or service, and now PeopleBrowsr, a Palo Alto, Calif.-based social search engine and social media analytics company, has come up with an online tool that does just that. ReSearch.ly, released this week, is a…
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Get a Second Opinion Using Marginize
In Don’t Believe Everything You See on the Web,WomenEntrepreneur.com columnist Francine Schill writes that “just because a company has an awesome website doesn’t mean it’s legitimate.” Francine is absolutely right. Let’s face it, tossing up a sophisticated looking site these days is as easy as dressing up as your favorite character from Mad Men this Halloween. The…
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How to Take Control of Your Online Reputation
Small businesses often believe they are at the mercy of reviewers in online review and recommendation sites. And the more businesses think they’re being misrepresented online, the more vocal their dissatisfaction becomes. Recently, several small businesses filed a class action lawsuit claiming that review site Yelp.com was removing negative reviews and reinstating positive reviews for…
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Facebook’s New Username Feature Raises Trademark Issues
If you’ve logged into your Facebook account within the last 48 hours or so, chances are you’ve already seen and read the following message: Starting on Friday, June 12th [sic:2009], at 9:01pm in your time zone, you’ll be able to choose a username for your Facebook account to easily direct friends, family, and coworkers to…